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Offer reserved for customers born abroad who do not have a tax code registered in Italy.
Talk and navigate in Italy and abroad for 30 days with no limitations.
Download the WINDTRE app and select Italian or English language to manage your line.
100 Minutes to call abroad to fixed and mobile numbers in the following 53 countries:
Argentina (fixed only), Australia, Austria, Bangladesh, Belgium, Brazil, Bulgaria, Canada, China, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Great Britain, Greece, Guam, Hong Kong, Hungary, Iceland, India, Indonesia Ireland, Israel, Japan, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Mongolia, Morocco (fixed only), Netherlands, Norway, Pakistan, Peru, Poland, Portugal, Puerto Rico, Romania, San Marino, Singapore, Slovakia, South Korea, Spain, Sweden, Switzerland (fixed only), Turkey (fixed only), USA, Venezuela (fixed only).
Purchase directly at a WINDTRE
Store You will receive confirmation by SMS when the option is activated and the cost of the offer is charged. All amounts include VAT. Remember that by activating the service, you accept the current General Contractual Conditions regarding Wind Tre’s Telecommunications services.
CHECKING YOUR USAGE AND MANAGING THE OFFER
Download the WINDTRE App to top up and activate new offers and options, or access the Client Area (from Smartphone, Tablet or PC).
Offer reserved for foreign customers who do not have a tax code registered in Italy. The offer can be activated by new customers, at a cost of €24.99 (of which €14.99 for the offer and €10 for the SIM).
The offer will be automatically deactivated after 30 days. The offer cannot be reactivated on the same SIM.
The 100 minutes are valid in Italy, and the 100 international minutes are valid to call the following countries: Australia, Austria, Bangladesh, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Mongolia, Netherlands, New Zealand, Norway, Pakistan, Peru, Poland, Portugal, Puerto Rico, Romania, San Marino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Thailand, UK, US.
TI HO CERCATO FREE OF CHARGE
The service included in the offer that informs you of calls received when your phone was switched off, out of reach or when you were engaged in another conversation.
VOICEMAIL
Already active on the SIM. Listening to Voicemail in Italy and the European Union is free of charge for the new SIM cards. To listen to it, just dial 4200 for FREE from your Smartphone in Italy and in the European Union. To customise it or find out about costs abroad, visit the dedicated section. To deactivate call transfers, just type ##004# SEND. To customise it or find out about costs abroad, visit the dedicated page.
HOT SPOT NAVIGATION
You can also use the internet traffic included in your Offer with other Wi-Fi connected devices at no additional cost.
EU ROAMING
You may also use your national offer in the member countries of the European Union within the limits provided for by the policies of correct use defined in accordance with European Regulation 2016/2286. See conditions of use and Countries of validity. For further details go to windtre.it/offerte-all-estero/roaming-europa/.
For the United Kingdom, at the moment and until expressly stated otherwise, WINDTRE applies the same pricing as for countries within the European Union.
ISTAT CLAUSE
From January 2024, in the event of a positive annual change in the FOI national consumer price index recorded by ISTAT in October of the previous year, WINDTRE is entitled to increase, within the first trimester of the year, the monthly price of the Service of a percentage amount equal to the variation of this index or in any case equal to at least 5%, without this entailing the right to withdraw from the Contract without costs, as better described in General Contractual Conditions.
5G
The 5G offers are automatically enabled with WINDTRE’s 5G. You must have an enabled offer and a 5G device and be in the areas covered by the WINDTRE 5G network in order to navigate in 5G. For info and coverage go to windtre.it/5g.
NEW BASIC CALL PLAN (PRE-ACTIVATION PLAN)
Monthly cost €4 with traffic included for the same amount. The New Basic plan is charged by the second. 29 CENTS/min and 29 CENTS/SMS. 1GB at 0.99 euro/day until 11:59 pm. Ti ho cercato service free of charge. If you activate a WINDTRE offer, the monthly cost of the New Basic plan will not be applied as long as this offer remains active.
WINDTRE, as provided for in the General Contractual Conditions in article 3.2, reserves the right to temporarily limit the speed of the data connection to Customers whose usage patterns may compromise the performance of the network itself. This may occur when using Services that make intensive use of network resources and/or in areas with a particularly high number of connections.
Traffic (voice and/or data) is unlimited unless used contrary to the principles of honest use and good faith or for purposes other than personal use, as set out in article 6 of the General Contractual Conditions. In the event of improper use or use that exceeds the reasonable limits of use for personal purposes by the customer, WINDTRE will have the right to suspend the Service, in whole or in part, with prior notice, or replace the plan subscribed to. The Customer will have the right to withdraw with immediate effect without any penalties being applied.
The limitations are:
For all offers including Voice minutes and SMS
1. daily outgoing traffic per SIM not exceeding 160 minutes and/or 200 SMS/MMS
2. monthly outgoing traffic per SIM not exceeding 1250 call minutes and/or 2000 SMS/MMS
3. daily/monthly outgoing traffic (minutes and/or SMS/MMS) per SIM to other operators not exceeding 60% of the total outgoing traffic, and not more than 50% of total traffic to mobile numbers
4. daily/monthly outgoing traffic (minutes and/or SMS/MMS) per SIM to a single operator other than WIND not exceeding 40% of the total outgoing traffic, and not more than 30% of total traffic to mobile numbers
5. daily/monthly outgoing traffic (minutes and/or SMS/MMS) per SIM to WIND users not exceeding 80% of total outgoing traffic
6. daily outgoing or incoming traffic used for automatic top-up purposes not exceeding two hours of conversation and 50 SMS or MMS
For all offers with unlimited Calls and SMS included
Parameters 1, 2, 3, 4 and 5 above do not apply, and usage will count as personal use of the Service if it meets the following parameters:
7. daily outgoing calls or SMS to other operators not exceeding 60% of total outgoing calls or SMS
8. no more than 3 (three) outgoing calls or SMS to other operators per day for each call or SMS received from other operators; warnings for exceeding this limit will not be applied automatically
Parameters 1, 2, 3, 4 and 5 indicated above are not applied and, provided that any automation in the application of the precautions envisaged in overcoming them is absent, the use of the Unlimited data service that exceeds the following parameters is presumed not to be personal: 1. abnormal monthly traffic volumes and at least 5 times higher than the average usage by customers with the same or similar offers; 2. data traffic volumes higher, for three consecutive months, than the average monthly traffic volume of customers with the same or similar offers.
You can find details of the traffic used in the fixed/mobile Client Area and the WINDTRE app.
You can check the traffic received using the functions on your smartphone.
