CHECKING YOUR USAGE AND MANAGING THE OFFER
Download the WINDTRE App to top up and activate new offers and options, or access the Client Area (from Smartphone, Tablet or PC).
Offer reserved for foreign customers who do not have a tax code registered in Italy. The offer can be activated by new customers, The cost of the offer, in case of use with devices that have the iMessage service, also includes the cost of an iMessage, equal to 30 cents 24.69 for the Tourist Pass Extra, plus the cost of an iMessage equal to 0.30 cents, SIM cost equal to €10. If you use smartphones that do not have the iMessage service, the costs of the offers will be €24.69 for the Tourist Pass Extral, plus the cost of the SIM equal to €10. The offer deactivates after 60 days. And it is not possible to reactivate the offer on the same SIM.
The 200 minutes are valid in Italy, the 100 minutes abroad are valid to call the following countries: Australia, Austria, Bangladesh, Brazil, Belgium, Bulgaria, Canada, Chile, China, Cyprus, Colombia, Croatia, Denmark, Estonia , Finland, France, Germany, Japan, Great Britain, Greece, Guam, Hong Kong, India, Indonesia, Iceland, Israel, Ireland, Latvia Lithuania, Luxembourg, Malaysia, Malta, Mexico, Mongolia, Norway, New Zealand, Holland, Pakistan , Peru, Poland, Portugal, Puerto Rico, Czech Republic, Romania, San Marino, Singapore, Slovakia, Slovenia, Spain, United States, Sweden, Switzerland, South Korea, Hungary, Thailand, UK, US.
The offer also includes 3 gigabytes to be used in Switzerland, which will only be possible to use when the client is in Switzerland, from which moment the 30 days of validity of the offer will be calculated.
TI HO CERCATO FREE OF CHARGE
The service included in the offer that informs you of calls received when your phone was switched off, out of reach or when you were engaged in another conversation.
VOICEMAIL
Already active on the SIM. Listening to Voicemail in Italy and the European Union is free of charge for the new SIM cards. To listen to it, just dial 4200 for FREE from your Smartphone in Italy and in the European Union. To customise it or find out about costs abroad, visit the dedicated section. To deactivate call transfers, just type ##004# SEND. To customise it or find out about costs abroad, visit the dedicated page.
HOT SPOT NAVIGATION
You can also use the internet traffic included in your Offer with other Wi-Fi connected devices at no additional cost.
EU ROAMING
You may also use your national offer in the member countries of the European Union within the limits provided for by the policies of correct use defined in accordance with European Regulation 2016/2286. See conditions of use and Countries of validity. For further details go to windtre.it/offerte-all-estero/roaming-europa/.
From 16 June 2025, the charges valid for countries belonging to the European Union will no longer be applied to the United Kingdom, nor to Gibraltar. Check the new rates.
5G
The 5G offers are automatically enabled with WINDTRE’s 5G. You must have an enabled offer and a 5G device and be in the areas covered by the WINDTRE 5G network in order to navigate in 5G. For info and coverage go to windtre.it/5g.
NEW BASIC CALL PLAN (PRE-ACTIVATION PLAN)
Monthly cost €4 with traffic included for the same amount. The New Basic plan is charged by the second. 29 CENTS/min and 29 CENTS/SMS. 1GB at 0.99 euro/day until 11:59 pm. Ti ho cercato service free of charge. If you activate a WINDTRE offer, the monthly cost of the New Basic plan will not be applied as long as this offer remains active.
