WHO THE TOURIST OFFER IS FOR
Offer reserved for new foreign customers who do not have a tax code registered in Italy.
iMESSAGE COST - TOURIST PASS FULL OFFER
When using devices that have the iMessage service, the cost of the offer also includes the cost of an iMessage, equal to 30 cents. The cost of the selected Tourist Pass offer is added to the cost of an iMessage, equal to €0.30, and the SIM cost, equal to €10. If using a smartphone that does not have the iMessage service, €0.30 of credit remains. At the end of the period of validity of the selected offer, the offer will be deactivated and cannot be reactivated on the same SIM.
53 Countries Included in the offer
Argentina (fixed only), Australia, Austria, Bangladesh, Belgium, Brazil, Bulgaria, Canada, China, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Great Britain, Greece, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Japan, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Mongolia, Morocco (fixed only), Netherlands, Norway, Pakistan, Peru, Poland, Portugal, Puerto Rico, Romania, San Marino, Singapore, Slovakia, South Korea, Spain, Sweden, Switzerland (fixed only), Turkey (fixed only), USA, Venezuela (fixed only).
EXTRA GB SWITZERLAND
The offer also includes 3 GB to use in Switzerland, which can only be used when the customer is in Switzerland and the 30/60 days of offer validity will be calculated from that moment.
5G
The 5G offers are automatically enabled with WINDTRE’s 5G. You must have an enabled offer and a 5G device and be in the areas covered by the WINDTRE 5G network in order to navigate in 5G. For info and coverage go to windtre.it/5g
INTERNET NAVIGATION INFO
You’ll get the top speed available with the GB included.
The actual navigation speed varies depending on a number of factors: network technology, coverage, traffic intensity, device used, etc. The Internet traffic included is only valid for connections under 4G/LTE, HSDPA, UMTS, EDGE or GPRS coverage, except for GSM connections. The Voice bonus in the offers does not include video-calls, International Roaming calls outside the EU, Data/fax calls, direct calls to foreign operators and special rate calls. The SMS bonus in the offers does not include messages sent in International Roaming outside the EU and to foreign operator numbers, special messages starting with * (asterisk), info or entertainment message services, notification messages or messages to email and fax addresses.
EU ROAMING
You may also use your national offer in the member countries of the European Union within the limits provided for by the policies of correct use defined in accordance with European Regulation 2016/2286. See conditions of use and Countries of validity. For further details go to windtre.it/offerte-all-estero/roaming-europa/.
From 16 June 2025, the charges valid for countries belonging to the European Union will no longer be applied to the United Kingdom, nor to Gibraltar. Check the new rates.
HOT SPOT NAVIGATION
You can also use the internet traffic included in your Offer with other Wi-Fi connected devices at no additional cost.
VOICEMAIL
Already active on the SIM. Listening to Voicemail in Italy and the European Union is free of charge for the new SIM cards. To listen to it, just dial 4200 for FREE from your Smartphone in Italy and in the European Union. To customise it or find out about costs abroad, visit the dedicated section. To deactivate call transfers, just type ##004# SEND. To customise it or find out about costs abroad, visit the dedicated page.
TI HO CERCATO FREE OF CHARGE
The service included in the offer that informs you of calls received when your phone was switched off, out of reach or when you were engaged in another conversation.
INFO
The Voice bonus in the offer does not include video calls, International Roaming calls outside the EU, Data/fax calls, direct calls to foreign operators and special rate calls. The SMS bonus in the offers does not include messages sent in International Roaming outside the EU and to foreign operator numbers, special messages starting with * (asterisk), info or entertainment message services, notification messages or messages to email and fax addresses.
CALL CENTRE ABROAD INFORMATION
To contact WINDTRE Customer Service from Abroad, use toll-free number +393205000200, dedicated to Roaming Abroad, in order to receive all the essential information for communicating Abroad. Additionally, if you have trouble making calls or with texts or data traffic, you can call 3880000159 in Roaming from abroad. You can contact this number exclusively via WhatsApp and the cost of an Internet connection is applicable if not included in your offer. Check Internet connection costs.
Data connection is free with Wi-Fi coverage.
NEW BASIC CALL PLAN (PRE-ACTIVATION PLAN)
Monthly cost €4 with traffic included for the same amount. The New Basic plan is charged by the second. 29 CENTS/min and 29 CENTS/SMS. 1GB at 0.99 euro/day until 11:59 pm. Ti ho cercato service free of charge. If you activate a WINDTRE offer, the monthly cost of the New Basic plan will not be applied as long as this offer remains active.
CHECKING YOUR USAGE AND MANAGING THE OFFER
Download the WINDTRE App to top up and activate new offers and options, or access the Client Area (from Smartphone, Tablet or PC).
