CHECKING YOUR USAGE AND MANAGING THE OFFER
Download the WINDTRE App to top up and activate new offers and options, or access the Client Area (from Smartphone, Tablet or PC).
Offer reserved for foreign customers who do not have a tax code registered in Italy. The offer can be activated by new customers, at a cost of €24.99 (of which €14.99 for the offer and €10 for the SIM).
The offer will be automatically deactivated after 30 days. The offer cannot be reactivated on the same SIM.
The 100 minutes are valid in Italy, and the 100 international minutes are valid to call the following countries: Australia, Austria, Bangladesh, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Mongolia, Netherlands, New Zealand, Norway, Pakistan, Peru, Poland, Portugal, Puerto Rico, Romania, San Marino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Thailand, UK, US.
TI HO CERCATO FREE OF CHARGE
The service included in the offer that informs you of calls received when your phone was switched off, out of reach or when you were engaged in another conversation.
Already active on the SIM. Listening to Voicemail in Italy and the European Union is free of charge for the new SIM cards. To listen to it, just dial 4200 for FREE from your Smartphone in Italy and in the European Union. To customise it or find out about costs abroad, visit the dedicated section. To deactivate call transfers, just type ##004# SEND. To customise it or find out about costs abroad, visit the dedicated page.
HOT SPOT NAVIGATION
You can also use the internet traffic included in your Offer with other Wi-Fi connected devices at no additional cost.
You may also use your national offer in the member countries of the European Union within the limits provided for by the policies of correct use defined in accordance with European Regulation 2016/2286. See conditions of use and Countries of validity. For further details go to windtre.it/offerte-all-estero/roaming-europa/.
For the United Kingdom, at the moment and until expressly stated otherwise, WINDTRE applies the same pricing as for countries within the European Union.
From January 2024, in the event of a positive annual change in the FOI national consumer price index recorded by ISTAT in October of the previous year, WINDTRE is entitled to increase, within the first trimester of the year, the monthly price of the Service of a percentage amount equal to the variation of this index or in any case equal to at least 5%, without this entailing the right to withdraw from the Contract without costs, as better described in General Contractual Conditions.
The 5G offers are automatically enabled with WINDTRE’s 5G. You must have an enabled offer and a 5G device and be in the areas covered by the WINDTRE 5G network in order to navigate in 5G. For info and coverage go to windtre.it/5g.
NEW BASIC CALL PLAN (PRE-ACTIVATION PLAN)
Monthly cost €4 with traffic included for the same amount. The New Basic plan is charged by the second. 29 CENTS/min and 29 CENTS/SMS. 1GB at 0.99 euro/day until 11:59 pm. Ti ho cercato service free of charge. If you activate a WINDTRE offer, the monthly cost of the New Basic plan will not be applied as long as this offer remains active.