Optimisation of the company operating processes to support the business and improve the quality of service

Certificated Integrated System

The Integrated Management System (IMS) is the system used by Wind Tre to optimize operating processes in order to support its business and constantly improve performances. Wind Tre works on high quality standards set out by the main international regulations. The certifications are regularly checked by an authorized Certification Body. The certifications have been unified in a single system called Quality Management System (QMS). The QMS operates according to the following guidelines:

  • Set up and management of processes based on common rules;
  • monitoring of processes with the aid of performance indicators;
  • constant improvement of company processes.

The QMS is based on the Integrated Policy which sets out the guidelines and goals for all the areas covered by the system. The integrated policy is typical of the way Wind Tre deals with Sustainability issues, and provides an indication of how the results obtained should be interpreted and understood.

Integrated System Certifications
Integrated Policy Wind Tre